Shipping Policy

Last Updated: October 28, 2026

At Century Sports, we aim to deliver your cricket bats, cricket equipment, and sports accessories safely and efficiently. This Shipping Policy explains how we process, dispatch, and deliver orders placed through our website, https://centurysports.pk.

1. Order Processing Time

Orders are processed after they have been successfully placed and any required verification has been completed.

• Processing time: Typically 1–3 business days.

• Orders placed on weekends or public holidays may be processed on the next business day.

• Customized products or bulk orders may require additional processing time.

• During sales, holidays, or periods of high demand, processing may take longer than usual.

Customers may be contacted by our team to confirm order details before dispatch.

2. Shipping Within Pakistan

Century Sports delivers cricket products to serviceable locations throughout Pakistan, subject to courier availability.

• Estimated delivery time: Typically 2–5 business days after dispatch.

• Delivery times may vary depending on the destination, courier service, weather, public holidays, and other operational factors.

• Cash on Delivery (COD) may be available for eligible orders and locations.

• Customers should provide a complete delivery address and an active phone number to avoid delivery delays.

Delivery timelines are estimates and are not guaranteed.

3. International Shipping

Century Sports may offer international shipping to selected countries, subject to product availability, courier services, and destination-specific restrictions.

• Estimated delivery time: Typically 7–15 business days after dispatch, depending on the destination and shipping method.

• International delivery may take longer due to customs clearance, import procedures, or courier delays.

• Shipping charges and available delivery methods will be communicated at checkout or before order confirmation, as applicable.

• Customers are responsible for providing accurate international shipping details.

For international orders, customers may be responsible for customs duties, import taxes, brokerage fees, and other charges imposed by the destination country unless otherwise agreed.

Customers are encouraged to check their country's import requirements before placing an order.

4. Shipping Charges

Shipping charges may vary according to:

• Delivery location and destination country.

• Package weight and dimensions.

• Shipping method and courier service.

• Order size and special handling requirements.

Applicable shipping charges will be displayed at checkout or communicated to the customer before the order is finalized.

Any free-shipping offers will be subject to the conditions stated in the relevant promotion.

5. Order Tracking

Where tracking is available, customers may receive a tracking number or shipping confirmation after their order has been dispatched.

Customers can use the tracking information provided by the courier to monitor their shipment.

If you have not received tracking information or need assistance with your delivery, please contact our customer support team.

6. Incorrect Shipping Information

Customers are responsible for providing accurate names, phone numbers, addresses, postal codes, and other required delivery details.

If incorrect or incomplete information causes a delivery delay, failed delivery, or return to sender, additional shipping charges may apply where permitted.

Please contact us as soon as possible if you need to correct your shipping information. Changes may not be possible after an order has been dispatched.

7. Delayed or Lost Shipments

Although we work with shipping partners to deliver orders promptly, delays may occur because of weather conditions, customs inspections, public holidays, courier disruptions, or other circumstances beyond our reasonable control.

If your shipment appears delayed or lost, please contact us with your order number. We will coordinate with the relevant courier to investigate the issue and help resolve it.

Any remedies for lost or undelivered orders will be handled in accordance with our policies and applicable consumer protection laws.

8. Damaged Packages or Incorrect Products

Please inspect your order upon delivery.

If you receive a damaged, defective, or incorrect product, contact Century Sports within 7 days of receiving your order.

Please provide your order number and clear photographs or videos showing the issue, where applicable. Our team will review the claim and advise you on the next steps for a return, replacement, or refund under our Return and Refund Policy.

9. Delivery Attempts and Unsuccessful Deliveries

Customers should ensure that someone is available to receive the shipment and that the provided phone number is reachable.

If delivery cannot be completed because the customer is unavailable, the address is incorrect, or the shipment is refused, the courier may attempt redelivery or return the package to the sender according to its procedures.

Any additional shipping or reshipping charges will be communicated to the customer where applicable.

10. Contact Us

If you have questions about shipping, delivery times, tracking, or an existing order, please contact us:

Century Sports

Phone / WhatsApp: 03405025816

Email: info@centurysports.pk

Website: https://centurysports.pk

We appreciate your trust in Century Sports and look forward to serving you.

Thank you for shopping with Century Sports!